topic Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB in Archived Posts

My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Thu, 25 Nov 2021 19:37:42 GMT

For a £20 pack, EE have doubled the data from 30 GB to 60 GB if you buy a new sim.

If you want to increase your data on your own sim it will still only give you 30 GB for £20.

So to take advantage of the the offer you must buy a new, empty, sim with a new phone number.

That's nuts?

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

XRaySpeX — Thu, 25 Nov 2021 19:56:54 GMT

@skajd : That's right! You can then ask CS to move your old no. to the new SIM.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Thu, 25 Nov 2021 21:44:34 GMT

But what about all of the saved messages and information and contacts?

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

XRaySpeX — Thu, 25 Nov 2021 21:50:55 GMT

They'll usually be stored on the device, not the SIM. SIMs have limited storage.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Thu, 25 Nov 2021 21:59:07 GMT

That is a feeble excuse.

Why doesn't a valued, long term customer get to have the same deal? Why is he/she made to pay more?

It is as though the customer of EE is being punished for being an already EE customer.

It does not make sense and I am very unhappy about it. I will be looking elsewhere to be valued.

Years I have been with EE and now they do this to me.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Thu, 25 Nov 2021 22:06:37 GMT

3 has offered me unlimited everything on a sim only, one month contract. Cancel any time. It's a Black Friday special.

3 here I come.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

mikeliuk — Thu, 25 Nov 2021 22:09:31 GMT

Hi @skajd ,

What is materially different between the SIM you have and the SIM you can buy?

Is your current SIM a non-EE legacy SIM, or that a different price plan will apply to the new SIM?

Is there a short-term promotion on the new SIM to entice new customers so that you do not require enticing to become a customer?

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Thu, 25 Nov 2021 22:11:32 GMT

I forgot to say how much ... £18 per month until cancelled.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Thu, 25 Nov 2021 22:13:02 GMT

They should be enticing me not to leave them.

Your arguements are worthless. Goodbye.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

XRaySpeX — Thu, 25 Nov 2021 22:54:57 GMT

@mikeliuk : Not physically diff, but PAYG Phone SIMs bought from the EE online shop are often primed with exclusive plans offering extra data over & above the standard Packs for a limited period, usually 3 months. EE make these exclusive offers at seasonal times. Now it'll be the "Xmas Double Data Offer".

Whereas an existing SIM that you already have will just have whatever it had when you bought it, a standard Pack. EE does not make these exclusive offers to existing SIMs, only for newly bought SIMs from the EE online shop. I doubt they even have any mechanism to enhance existing SIMs in such a way.

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Fri, 26 Nov 2021 06:43:33 GMT

All I can see you saying is "tough luck" "deal with it" "get over it".

Existing customers get no benefit. Therefore as an avid bargain hunter I will "deal with it" by planting my money where "the soil is more fertile".

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

mikeliuk — Fri, 26 Nov 2021 10:36:37 GMT

Hi @skajd ,

Ironically enough, roughly seven months ago I was in a similar position to yourself, thought the same way, and went in the other direction. I was previously with Three for 24 months paying roughly GBP 19 for unlimited data. They were not able to improve on the GBP 16/mth offer open to all newcomers which I could get better using a cashback deal on a new contract. I was instead enticed by a 20% discount and swappable Amazon Prime Video Smart benefit and became an EE customer where from my relative position "the soil is more fertile".

I highly recommend not to port your number until you've tried out any new network for a week or two in the places where you usually use your phone. One other important factor was that Three coverage was not very good in my town (quite a few blackspots) and the SINR was quite poor where I keep my 4G LTE router. I originally signed on with Three without knowing the coverage situation and was lucky that it was at least usable for most of those 24 months.

As an avid bargain hunter, I'm sure you are aware that such has been the situation with both mobile contracts and home wired internet contracts at least for several decades. To give another example that many may recognize, some years ago I moved from Virgin Media to BT as Virgin Media would not offer me anything better, even after being a customer for over a decade. Best of luck with whatever you decide!

Re: My sim will give me 30GB for £20. But buying a new sim will give 60GB

skajd — Fri, 26 Nov 2021 15:38:55 GMT

Thanks for your reply. You know your stuff (UK internet stuff).

As an avid bargain hunter who has just returned from living in Thailand for over 20 years (some faaantaastic bargains there!), I'm afraid I don't know much about the past few decades of UK internet. Except ....

For 10-15 years I have been paying the equivalent of about 35p per day and pay by the day, for mobile internet and simply tethering it to my computer. If there are days/weeks/months that you don't use internet then it costs you nothing. No contract. No monthly payment. Just per day.

On the several occassions I popped back to UK I was disgusted by the internet situation. Having to sign contracts and sign up for long periods and not allowed to tether and speed caps and how expensive it is. It makes UK a third world country as far as internet goes.

It's getting better nowadays but still needs to hugely improve.

Internet should be like petrol. Simply buy it when you need it. You don't need to sign a contract to buy petrol do you? ... Do you? So these internet companies are not what I would call my friends. No matter how many huge pictures they fill up their websites with.