topic Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account in Archived Posts

Re: How do I add a new EE PAYG SIM card to my existing MyEE account

ColinXSD — Tue, 07 Sep 2021 09:11:38 GMT

So does that mean you can have 2 phones with different numbers on one account and share your credit etc across the two?

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

Leanne_T — Tue, 07 Sep 2021 11:12:17 GMT

Hi @ColinXSD

Thanks for coming to the community.

No, they would still have their own plan and allowance 🙂

You can manage them both in the one account and see how much allowance is remaining and top up.

Thanks 🙂

Leanne.

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

ColinXSD — Tue, 07 Sep 2021 12:50:24 GMT

Thanks for the reply Leanne but that wouldn't be any good for me.
My other phone is with Asda Mobile and their customer service has gone downhill but they are a low cost option for a phone I don't use much.
If I could have two phones that could share a plan and allowance it would be ideal.

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

Leanne_T — Tue, 07 Sep 2021 13:45:05 GMT

Hi @ColinXSD

Thanks for coming back to me.

You can get a free EE Pay as you go SIM card and text STOP PACK to 150, so you can pay for your usage when you want to use the phone for texts, calls and data.

See our Pay as you go price plans, Help page for costs 🙂

Leanne 🙂

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

XRaySpeX — Tue, 07 Sep 2021 14:38:21 GMT

The only way to share allowances is to take out contracts, not PAYG.

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

ColinXSD — Tue, 07 Sep 2021 15:28:25 GMT

Thanks again Leanne,
I will consider that when I run my credit down with ASDA, unfortunately I have eventually managed to Top it Up now, so it will be a while 😞

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

ColinXSD — Tue, 07 Sep 2021 15:30:36 GMT

Thanks XRaySpeX, that is something else to consider. Does my credit transfer when switching from PAYG to Contract?

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

XRaySpeX — Tue, 07 Sep 2021 15:35:46 GMT

Yes. You can do the switch online by Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

ColinXSD — Wed, 29 Sep 2021 18:07:23 GMT

Can my Partner (also an EE PAYG customer) also share my contract account if she transfers her number to my new contract account? along with me transferring my ASDA phone to my account as well.

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

Jon_K — Thu, 30 Sep 2021 07:44:08 GMT

Hi @ColinXSD.

Your partner would need her own mobile number still, but you can have two contract numbers on one account.

You will be able to gift data from the lead number to a secondary number if you wish.

Jon

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

Chekkebelle74 — Tue, 23 Nov 2021 15:45:44 GMT

I have a monthly contract and want to add my daughters pay as you go to my EE account.

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

Katie_B — Tue, 23 Nov 2021 15:49:40 GMT

Hi @Chekkebell74.

Thanks for coming to the community.

Will the contract be under your billing account?

If you wish to move a number to a pay monthly account please contact our customer care team or visit this page.

Katie 🙂

Re: Re: How do I add a new EE PAYG SIM card to my existing MyEE account

XRaySpeX — Tue, 23 Nov 2021 17:29:17 GMT

@Chekkebelle74 : You can't add a PAYG no. to a contract a/c. They don't mix. You would need to get her to move to a contract before she can join your a/c.