topic Re: Boost transfer in Archived Posts

Boost transfer

Pingu512 — Sun, 26 Sep 2021 09:27:38 GMT

I am currently on a weekly £1 data plan with 21 Boosts giving me 100mb +50x21 mb =1150 mb per week. If I changed to the £5 per month plan giving me 250mb, how much data would my 21 boosts give me per month?

Re: Boost transfer

354- — Sun, 26 Sep 2021 10:53:59 GMT

https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/ee-free-boosts

~~I think it would be 1150 Mb + the 250 Mb?~~

Your existing boosts + the 250 Mb.

Re: Boost transfer

Pingu512 — Sun, 26 Sep 2021 10:47:38 GMT

That would mean I would loose 3gb of data per month

Re: Boost transfer

Leanne_T — Sun, 26 Sep 2021 13:29:00 GMT

Hi @Pingu512

Thanks for coming here.

You can find full details in our What are EE Free Boosts?, Help page 🙂

Leanne.

Re: Boost transfer

Pingu512 — Sun, 26 Sep 2021 18:28:26 GMT

I think the help pages are as clear as mud, but this is what I assume.

Because the monthly payment is less that £10 I will get no further boosts

My existing 21 boosts are worth 21 x 500mb =10500 mb, but there is a cap of 3000mb, so my allowance will be 3gb per month of data. Correct?

Re: Boost transfer

XRaySpeX — Sun, 26 Sep 2021 22:27:46 GMT

You don't have 21 500MB monthly boosts; you have 21 50GB weekly boosts. They are not the same.

I'm pretty sure you will lose all your existing boosts when you switch from a 7-day pack to a 30-day pack. That Boost Help article does not cover that case but that is how it used to be. See EE pay as you go T&Cs - July 2020

You cannot accrue Free Boosts for 7-day Packs, 30-day Packs costing less than £10 and 30-day Packs costing £10 or more simultaneously. If you move between these types of Packs, you will lose all of the Free Boosts accrued.

Re: Boost transfer

Pingu512 — Mon, 27 Sep 2021 14:46:15 GMT

I think your probably right, but why don't EE clarify that on the help pages.