topic Re: Pay as you go SIM card not activated in Archived Posts

Pay as you go SIM card not activated

jack0x — Sat, 25 Sep 2021 15:39:45 GMT

Hi,

I am rejoicing EE to have a work phone number, I bought a SIM card from the local shop near my house for £1, I popped it in my old phone (what's gonna be used for work) and I have no service, yet the phone is not locked to another network.

Do I have to wait around 24 hours for the process to complete or did I get given a lemon (expired SIM)?

Thanks,

~ jack0x

Re: Pay as you go SIM card not activated

XRaySpeX — Sat, 25 Sep 2021 15:53:59 GMT

You need to top it up yet. The £1 was only the fee for the shop to have the pleasure of selling it to you.

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Pay as you go SIM card not activated

jack0x — Sat, 25 Sep 2021 16:02:56 GMT

I cannot do that as I don't have service in order to check. I plan to top up later but as I said I can't text 150 without service.

Re: Pay as you go SIM card not activated

XRaySpeX — Sat, 25 Sep 2021 16:06:10 GMT

You should have service. Manually search the Network Ops for EE.

Re: Pay as you go SIM card not activated

jack0x — Sat, 25 Sep 2021 17:27:21 GMT

Update: Seems like switching to GSM fixes the problem for like 5 or less seconds and reverts back to "No service - emergency calls only".

No clue now if its an EE fault or a software issue with my Android phone.

Re: Pay as you go SIM card not activated

Leanne_T — Sun, 26 Sep 2021 05:37:22 GMT

Hi @jack0x

Thanks for coming here.

Does the SIM work in any other phone?

Leanne 🙂

Re: Pay as you go SIM card not activated

jack0x — Sun, 26 Sep 2021 08:21:25 GMT

Hi Leanne (+ anyone else replying),

it was not anything to do with my SIM or the network itself, it was to do with network lock. For whatever reason after reverting my phone back to stock firmware (so it can be used for work purposes), not only did it confuse itself but it also decided to change my IMEI number... So what I did was I still had my Vodafone unlock code from 3 years ago, then I took the IMEI from that, and flashed that back into the phone, entered the unlock code and I had service!

Thank you to those who gave their suggestions, sometimes the weirdest solutions fix things. 🙂

~ Jack0x

Re: Pay as you go SIM card not activated

Leanne_T — Sun, 26 Sep 2021 08:46:52 GMT

Thanks for letting us know @jack0x

Leanne 🙂