topic Re: Top up no longer needed in Archived Posts

Top up no longer needed

IoloGriffiths — Wed, 22 Sep 2021 08:26:50 GMT

I paid £5 for a top up because the data allowance on my 4G mobile device was running low, and I was uncertain if this will last long enough before my broadband became active. I work from home, so internet is essential for my work.

As it happens, my broadband became active this morning, so I did not have to buy more data after all. Is there a way to obtain a refund of this £5 credit which I did not spend?

Re: Top up no longer needed

XRaySpeX — Wed, 22 Sep 2021 09:27:57 GMT

@IoloGriffiths : PAYG credit is not refundable nor transferable.

Re: Top up no longer needed

IoloGriffiths — Wed, 22 Sep 2021 14:05:38 GMT

Thanks. I did suspect that was indeed the case. I really should have held fire just a bit longer, just in case I did squeak through without needing to buy further data. This is disappointing, but not surprising news, and £5 is not a major loss (though I could have put it to better use if I had known).