topic Re: Reusing old, valid, top up card? (foreign visitor) in Archived Posts

Reusing old, valid, top up card? (foreign visitor)

themgnt — Fri, 10 Sep 2021 17:40:35 GMT

I'll be returning to the UK in a few weeks. Last time I was there we picked up some pay as you go sims to use during our visit. We still have the sims and the top up cards, and they say they're valid until 2026. I was last there in 2017.

Can I still use the card? Just top it up for a month, insert the sim and off I go? How would I go about this?

I created an account here thinking I could top up but it's not recognizing the phone number as valid.

Also, I'm thrown off because the sims are unused. I clearly remember pocketing my local sims and reinserting them on the plane home but I have no idea on what was removed. I doubt all our phones were/are esim compatible from back then?

Thanking in advance.

Re: Reusing old, valid, top up card? (foreign visitor)

Northerner — Fri, 10 Sep 2021 18:09:27 GMT

Hi @themgnt

The SIM will be dead if you haven't made a chargeable call since 2017. Please see EE hibernation policy.

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/833279

You will need to pick up a new PAYG SIM when you arrive in the UK.

Thanks

Re: Reusing old, valid, top up card? (foreign visitor)

themgnt — Fri, 10 Sep 2021 19:05:28 GMT

Thanks! Appreciate the quick response.