topic Re: Cannot Reach EE on Phone from Abroad in Archived Posts

Cannot Reach EE on Phone from Abroad

paultheSheik — Fri, 03 Sep 2021 12:41:24 GMT

I am a PAYG subscriber currently abroad in the USA and have tried all the numbers on EE's website namely

++++

Calling from EE landline
07953 966 250

From another provider
0800 079 8586
0207 362 0200

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The first number rings indefinitely and the other two are permanently engaged. I need to talk to a live person to reactivate my account, I am in hibernation however not gone beyond the days when my number is reassigned/permanently lost.

How do I get to speak with someone? I have been on hold for one hour and nobody is picking up.

Thank you all in advance

Re: Cannot Reach EE on Phone from Abroad

XRaySpeX — Fri, 03 Sep 2021 12:44:23 GMT

Try calling CS on the Freephone no. in my sig. over Skype. It should be free.

Re: Cannot Reach EE on Phone from Abroad

paultheSheik — Fri, 03 Sep 2021 12:54:47 GMT

XRaySpeX ,

Thank you for your suggestion however as I pointed out in my initial posting, that number is indefinitely busy. I cannot get through. Any other suggestions?

Re: Cannot Reach EE on Phone from Abroad

XRaySpeX — Fri, 03 Sep 2021 14:29:03 GMT

~~No, I can't connect the phone, but if you say what the issue is with PAYG, I may be able to help.~~

Re: Cannot Reach EE on Phone from Abroad

paultheSheik — Fri, 03 Sep 2021 13:57:12 GMT

I do not think you read my post in its entirety before posting your stock cookie cutter answer. I already explained what my problem is. Of course I know you cannot connect my phone for me, and I did not ask you to do that.

Re: Cannot Reach EE on Phone from Abroad

XRaySpeX — Fri, 03 Sep 2021 14:34:02 GMT

Sorry, I overlooked the bit hidden in the middle. Yes, you would need to contact CS for that.

No need to be rude when someone's trying to help you. Bet you can't find another stock answer of mine like you unfairly allege it is.