topic Re: How to add a 30GB £15 to my EE pay as you go sim card? in Archived Posts

How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK — Thu, 17 Jun 2021 15:47:34 GMT

I bought a EE pay as you go SIM card from Tesco, how can l join the 30GB £15?

Re: How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK — Thu, 17 Jun 2021 16:05:29 GMT

How many month l can purchase the 30GB £15 plan?
What about after the promotion finish?

Re: How to add a 30GB £15 to my EE pay as you go sim card?

Leanne_T — Thu, 17 Jun 2021 16:25:08 GMT

Hi @JoeLeungYK

Thanks for coming to the community 🙂

The SIM card would need to be ordered from the EE Shop for the summer data offer.

You will receive extra data the first three times you purchase the same pack or a pack at a higher value, after this you can continue to purchase the £15.00 pack with 8GB of data, or any other available pay as you go pack.

Thanks.

Leanne.

Re: How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK — Thu, 17 Jun 2021 16:35:42 GMT

Hi Leanne,

do you mean l can’t use the EE pay as you go sim card which l purchased from supermarket couple days ago? And even l haven’t activate.

Thanks!

Re: How to add a 30GB £15 to my EE pay as you go sim card?

354- — Thu, 17 Jun 2021 17:08:10 GMT

What does the sim card package information say, the bundle/plan that is described on the packaging?

Re: How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK — Thu, 17 Jun 2021 17:28:02 GMT

Just stated NEW, 4GB DATA £10 only.

does it means l can’t entiled the summer offer for 30GB £15?

Re: How to add a 30GB £15 to my EE pay as you go sim card?

Leanne_T — Thu, 17 Jun 2021 17:53:21 GMT

Hi @JoeLeungYK

You would need to order a SIM and select a summer pack from the EE Shop for the summer data offer.

Thanks.

Leanne.

Re: How to add a 30GB £15 to my EE pay as you go sim card?

XRaySpeX — Thu, 17 Jun 2021 19:52:15 GMT

You have bought from Tesco an ordinary run-of-the mill non-special offer £10 4GB PAYG SIM, just as described on the packaging. You can only buy the £15 30GB for 3 months Summer Data Offer online from the EE Shop, not from Tesco. It it an Online Exclusive from EE.

You have bought exactly what you paid for & as described by the seller.

Re: How to add a 30GB £15 to my EE pay as you go sim card?

mikeliuk — Thu, 17 Jun 2021 20:51:49 GMT

Hi @JoeLeungYK ,

If you've not yet activated it, your best play would be to return it as a misunderstanding brought on by the heat.

Good luck! 🤓

Re: How to add a 30GB £15 to my EE pay as you go sim card?

danmread5 — Sun, 27 Jun 2021 13:56:37 GMT

Not correct.

I too just bought this from Tesco, and am also looking for an answer to the original question.

Re: How to add a 30GB £15 to my EE pay as you go sim card?

mikeliuk — Sun, 27 Jun 2021 14:19:13 GMT

Hi @danmread5 ,

On reviewing this thread, the answer to the original question is "the OP cannot". (Others have observed your situation is entirely different.)

Re: How to add a 30GB £15 to my EE pay as you go sim card?

James_B — Sun, 27 Jun 2021 14:15:29 GMT

Hi @danmread5,

Welcome to the EE Community. 🙂

If you have purchased a promotional SIM pack that includes the offer, you'll just need to start using your pack to activate the offer.

James

Re: How to add a 30GB £15 to my EE pay as you go sim card?

XRaySpeX — Sun, 27 Jun 2021 14:16:35 GMT

@danmread5 : What you have bought is clearly different from what the OP has. Yours is the equivalent to the £15 EE Summer Data Offer. Just start using it as per the instructions on the packaging.

Re: How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK — Tue, 10 Aug 2021 15:12:37 GMT

I bought a 50GB for £20 offered on 9th July, but it seems can not roll to the second month? Can l change to 8GB for £10 or £15 offer?

Re: How to add a 30GB £15 to my EE pay as you go sim card?

Christopher_B — Tue, 10 Aug 2021 16:06:51 GMT

Hi @JoeLeungYK

I hope you're well and having a nice day, other than this issue of course.

Was the offer you bought an add-on or a pay as you go pack?

Thanks

Chris

Re: How to add a 30GB £15 to my EE pay as you go sim card?

JoeLeungYK — Tue, 10 Aug 2021 18:21:05 GMT

Hi Chris,

it was a pay as you go where l directly bought from the EE shop, it was 50GB for £20 summer offer, but l would like to change to £10 or £15 summer offer today but seems not allowed!

Re: How to add a 30GB £15 to my EE pay as you go sim card?

Christopher_B — Wed, 11 Aug 2021 07:07:22 GMT

@JoeLeungYK

Is the offer you would like to take showing in your My EE or did you see it somewhere else?

Thanks

Chris