topic Pay as you go - is SIM still valid after 1 year of no use? in Archived Posts

Pay as you go - is SIM still valid after 1 year of no use?

CellSoft — Thu, 05 Aug 2021 10:21:55 GMT

I bought 2 pay as you go SIMs last year.
They have not been used since then.
Now I need to use them and top them up.
Can I still use those SIMs, or do I need to buy new ones?
One number is registered online. I would like to register the 2nd SIM to the same account, so I can top up both at the same time. Is that possible?

Re: Pay as you go - is SIM still valid after 1 year of no use?

EssexBoyEE — Thu, 05 Aug 2021 10:24:25 GMT

Theyve probably both been disconnected now. What happens if you put the Sims in a phone and dail out, say 150.

Re: Pay as you go - is SIM still valid after 1 year of no use?

XRaySpeX — Thu, 05 Aug 2021 15:13:14 GMT

@CellSoft : No, after that length of inactivity they would have been deactivated by now.

EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: Pay as you go - is SIM still valid after 1 year of no use?

CellSoft — Tue, 10 Aug 2021 09:44:54 GMT

Thank you everyone for your replies! It turned out that the SIMs actually had been used within the time period mentioned, and they have now been topped up. So all good!
Good to know the time periods for future use. Cheers!

Re: Pay as you go - is SIM still valid after 1 year of no use?

Leanne_T — Tue, 10 Aug 2021 09:58:40 GMT

Thanks for the update @CellSoft

Glad to hear this is all sorted 🙂

Have a lovely day.

Leanne.