https://community.ee.co.uk/t5/Archived-Posts/Re-No-Service-and-Mobile-Number-now-not-recognised/m-p/1065361#M294566 <P>Hi I am having the same problem i visited my local EE store they could not help rang EE again today told me to try a top up but even that would not work even though i have registered my sim details are not recognised</P> Thu, 22 Jul 2021 17:07:20 GMT KjbRB 2021-07-22T17:07:20Z https://community.ee.co.uk/t5/Archived-Posts/Re-No-Service-and-Mobile-Number-now-not-recognised/m-p/1065361#M294566 <P>Hi I am having the same problem i visited my local EE store they could not help rang EE again today told me to try a top up but even that would not work even though i have registered my sim details are not recognised</P> Thu, 22 Jul 2021 17:07:20 GMT https://community.ee.co.uk/t5/Archived-Posts/Re-No-Service-and-Mobile-Number-now-not-recognised/m-p/1065361#M294566 KjbRB 2021-07-22T17:07:20Z https://community.ee.co.uk/t5/Archived-Posts/Re-No-Service-and-Mobile-Number-now-not-recognised/m-p/1065376#M294567 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1958248">@KjbRB</a>&nbsp;:&nbsp;Sounds like it has gone into hibernation.</P> <P>&nbsp;</P> <P>When did you last use it for a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.</P> <P>&nbsp;</P> <P>You needed to make a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>action like making a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.</P> Thu, 22 Jul 2021 18:05:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Re-No-Service-and-Mobile-Number-now-not-recognised/m-p/1065376#M294567 XRaySpeX 2021-07-22T18:05:39Z