https://community.ee.co.uk/t5/Archived-Posts/top-up/m-p/1064092#M294507 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1969705">@April14</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Are you trying to top-up using your My EE Account?</P> <P>&nbsp;</P> <P>You can find all available top-up options on our <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/how-can-i-top-up-my-phone" target="_blank">top-up help page</A>.</P> <P>&nbsp;</P> <P>Let us know if you manage to use another option.</P> <P>&nbsp;</P> <P>Jon</P> Thu, 15 Jul 2021 06:57:55 GMT Jon_K 2021-07-15T06:57:55Z https://community.ee.co.uk/t5/Archived-Posts/top-up/m-p/1064069#M294506 <P>hi! im a new user here and i want to do top up. after i select the amount and enter my card details, i received an otp from my bank. but the problem is i got stuck on that part. it does not proceed to confirmation and i havnt seen any option where to enter my otp to proceed to the transaction. ive been looking in youtube on how to do top up but theres non. can u help pls?</P> Wed, 14 Jul 2021 19:45:10 GMT https://community.ee.co.uk/t5/Archived-Posts/top-up/m-p/1064069#M294506 April14 2021-07-14T19:45:10Z https://community.ee.co.uk/t5/Archived-Posts/top-up/m-p/1064092#M294507 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1969705">@April14</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Are you trying to top-up using your My EE Account?</P> <P>&nbsp;</P> <P>You can find all available top-up options on our <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/how-can-i-top-up-my-phone" target="_blank">top-up help page</A>.</P> <P>&nbsp;</P> <P>Let us know if you manage to use another option.</P> <P>&nbsp;</P> <P>Jon</P> Thu, 15 Jul 2021 06:57:55 GMT https://community.ee.co.uk/t5/Archived-Posts/top-up/m-p/1064092#M294507 Jon_K 2021-07-15T06:57:55Z