https://community.ee.co.uk/t5/Archived-Posts/Can-t-buy-Monthly-Pack/m-p/1063701#M294468 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1049928">@kk9</a></P><P>&nbsp;</P><P>Thanks for coming to the community.</P><P>&nbsp;</P><P>Can you text BALANCE from your Dad's phone and let me know the full reply?&nbsp;</P><P>&nbsp;</P><P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Leanne.</P> Mon, 12 Jul 2021 11:10:50 GMT Leanne_T 2021-07-12T11:10:50Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-buy-Monthly-Pack/m-p/1063682#M294467 <P>Been using the £10 a month pack on my phone and it's been really useful, so I tried getting my dad the same thing on his number (which is also on my account) but it won't let me.&nbsp;</P><P>&nbsp;</P><P>It says it needs there to be £10 in credit so it can buy the pack with that, and there is £11 there. It still says there's not enough credit to buy the pack.&nbsp;</P><P>&nbsp;</P><P>Anyone had this issue or know a way to fix it? Thankyou!</P> Mon, 12 Jul 2021 08:56:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-buy-Monthly-Pack/m-p/1063682#M294467 kk9 2021-07-12T08:56:10Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-buy-Monthly-Pack/m-p/1063701#M294468 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1049928">@kk9</a></P><P>&nbsp;</P><P>Thanks for coming to the community.</P><P>&nbsp;</P><P>Can you text BALANCE from your Dad's phone and let me know the full reply?&nbsp;</P><P>&nbsp;</P><P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Leanne.</P> Mon, 12 Jul 2021 11:10:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-buy-Monthly-Pack/m-p/1063701#M294468 Leanne_T 2021-07-12T11:10:50Z