topic PayG sim pack in Archived Posts

PayG sim pack

Lucasriley1 — Fri, 25 Dec 2020 17:36:43 GMT

I have just got the pay as you go sim pack top up £10 get 8gb of data however I have topped up the £10 and account only says 4gb data

how do I get the 4gb that it’s missing when all my paperwork says 8gb data pack

Re: PayG sim pack

XRaySpeX — Fri, 25 Dec 2020 18:29:10 GMT

@Lucasriley1 : What does texting AL to 150 from it fully report verbatim (it is free)?

Re: PayG sim pack

Arris — Fri, 09 Jul 2021 00:17:33 GMT

Same here, I ordered a SIM with a £10 for 8gb deal but going to top up it says just 4gb.

Might just pull and toss it away.

Re: PayG sim pack

Jon_K — Fri, 09 Jul 2021 06:52:35 GMT

Hi @Arris.

Welcome to the community.

What does it say when you text AL to 150?

Jon

Re: PayG sim pack

Arris — Fri, 09 Jul 2021 10:03:34 GMT

Thanks for responding.

I didn't go so far to top up due to the 4gb, my current SIM already gives me 8gb, so the Ballance shows as zero.

I also received an SMS telling me I'd entered into an "agreement'/contact and the top up fee will come out automatically without so much as a check box ticked. Bad advertising for Pay as you Go.

I will keep it in case it's my own doing somehow and just stick a calls add on in it.

Thanks.