topic Re: 4g Data Only PAYG Activation in Archived Posts

4g Data Only PAYG Activation

powellytvr — Wed, 30 Jun 2021 19:06:55 GMT

Hi... have received new data sim, have gone to add it to my account and get:-

Sorry, you can only associate a number for an EE Consumer or Small Business plan.

I can't contact customer care as the number of my sim is not recognised. It is a PAYG data only sim

Help!!!

Re: 4g Data Only PAYG Activation

XRaySpeX — Wed, 30 Jun 2021 21:53:55 GMT

@powellytvr : The a/c you are trying to add this PAYG no. to, does it already have contract no(s) on it? You can't mix them. You will need to create a separate MyEE a/c for this PAYG no.

Re: 4g Data Only PAYG Activation

powellytvr — Thu, 01 Jul 2021 08:40:58 GMT

It’s ok, I managed to get through to online support via chat, they had to clearly do “something” to resolve it, took about an hour but got resolved

Regards

xxxxx xxxxxxx
XXXXX XXXXXX

[Mod edit: Please do not post your phone number in this public forum. Thanks]

Re: 4g Data Only PAYG Activation

bristolian — Thu, 01 Jul 2021 07:32:19 GMT

@powellytvr

Just by means of general advice, you've posted your mobile number on a public internet forum which is an open invitation for spammers and suchlike to start contacting you.

If the site admins don't beat you to it, I'd strongly recommend you edit those details out of your post.

Re: 4g Data Only PAYG Activation

powellytvr — Thu, 01 Jul 2021 07:48:32 GMT

Thanks! Damm posted from my mobile via email, lesson learnt!!!