topic Re: Choose data or minuts boost error in Archived Posts

Choose data or minuts boost error

CarlH1 — Thu, 27 May 2021 08:16:42 GMT

When got option to choose between these 2 this time chose extra 50min option instead of data option.

But didn't get one chosen it gave me data one even knowing chose minutes one.?

What's going on and is any way change them once you chose it for me.? (Some choice that is.)

Christopher_G — Thu, 27 May 2021 10:52:42 GMT

Sorry to hear that you had a problem with your data boost.

I'd recommend speaking to our Mobile Care team so they can try and change this for you.

Let us know how you get on.

Chris

CarlH1 — Thu, 27 May 2021 18:07:17 GMT

I'm also hoping your tech team will fix this on your end too so don't happen again.

CarlH1 — Thu, 27 May 2021 18:09:33 GMT

Also noticed that pay as go only has call option thus no good for those who deaf.

Needs email option too.

354- — Thu, 27 May 2021 21:28:14 GMT