topic Top Up cards after number transfer in Archived Posts

Top Up cards after number transfer

Peroxide — Fri, 21 May 2021 19:38:37 GMT

I've recently got my new EE sim after transferring from another network.

I registered my Top-Up card by texting ETU [card number] to 150, thinking that it is registered to the sim/account rather than the phone number. After this I requested to transfer my old number to EE.

Will I be able to use my top up card as normal after this, or will I need to go and get a new card to register with my ported number?

Thanks

Re: Top Up cards after number transfer

XRaySpeX — Fri, 21 May 2021 23:39:48 GMT

Try sending the ETU to 150 again & see what it responds.

Re: Top Up cards after number transfer

Peroxide — Mon, 24 May 2021 15:23:42 GMT

I got my number transferred and tried sending ETU. Came back as registered, brilliant 😀

Thanks for the reply

Re: Top Up cards after number transfer

XRaySpeX — Mon, 24 May 2021 15:41:18 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.