topic Re: Paying monthly for my sim in Archived Posts

Paying monthly for my sim

breith — Mon, 26 Apr 2021 18:28:15 GMT

Hi,

my husband & I have an Apple iPad, I’m being asked to make a monthly payment but my husbands is free.

Re: Paying monthly for my sim

bristolian — Mon, 26 Apr 2021 18:56:45 GMT

Hi @breith

Could you explain a little more about your query. Do you have tablets on monthly contracts with EE?

Re: Paying monthly for my sim

breith — Mon, 26 Apr 2021 19:07:07 GMT

No the tablets are paid for, I used to have a 3 SIM card where I topped up if and when I wanted. We decided to both go with EE, I being asked to pay a monthly top up charge plus our phone bills, where as my husband only pays his phone bill.

Re: Paying monthly for my sim

Chris_B — Mon, 26 Apr 2021 20:09:33 GMT

@breith EE use packs to give you a data allowance and these will last 30 days before you need to purchase a new pack. Even if you what a standard PAYG you’ll still need to purchase a data bundle and these last 30 days. EE PAYG isn’t great for tablet use unless you use a pre loaded data sim and that will give you a set allowance of data for a set number of months.

Re: Paying monthly for my sim

breith — Mon, 26 Apr 2021 20:01:49 GMT

Thanks for you help, think I’ll go back to 3 where I know I can top when I want.

Re: Paying monthly for my sim

XRaySpeX — Mon, 26 Apr 2021 20:46:53 GMT

I would guess you are on PAYG as you were with 3 while your husband is on a monthly contract.

Re: Paying monthly for my sim

breith — Mon, 26 Apr 2021 21:04:54 GMT

We both have a contract for our mobile phones. We both have an Apple iPad which I have to pay a monthly fee for whilst my husband doesn’t have to pay anything, would like to know why I have to pay for data and he doesn’t.

Re: Paying monthly for my sim

XRaySpeX — Mon, 26 Apr 2021 22:13:55 GMT

I wasn't referring to your mobile phone contracts but the airtime plans for your tablets. I'm guessing yours is on PAYG which you top up each month while his is on contract which he pays monthly by DD.

Re: Paying monthly for my sim

breith — Mon, 26 Apr 2021 22:37:33 GMT

Hi,

I realise you weren’t talking about our phone contracts thought I would mention them.

my husband only pays he’s monthly phone bill payments and nothing for the tablet sim.

Re: Paying monthly for my sim

XRaySpeX — Mon, 26 Apr 2021 22:49:25 GMT

His tablet plan must be on the same monthly bill as his phone contract. What plans are listed under his Bills & Payments?

Re: Paying monthly for my sim

breith — Tue, 27 Apr 2021 07:19:37 GMT

Good Morning, the account is in my husbands name and we have 5 accounts on there, my iPad is the only one we have to pay extra payments on.

Re: Paying monthly for my sim

XRaySpeX — Tue, 27 Apr 2021 08:03:37 GMT

That's cuz the iPad plan is PAYG & therefore not included in the 5 contracts under your husband's MyEE a/c.

Re: Paying monthly for my sim

breith — Tue, 27 Apr 2021 09:29:29 GMT

Hi we never asked for a PAYG sim we just wanted 3 new sims for our devices, ie 2 iPads and an alarm with required a sim'

Re: Paying monthly for my sim

XRaySpeX — Tue, 27 Apr 2021 09:48:25 GMT

@breith : Well, if you're having to regularly top it up it must be PAYG. How did you order them? Remember you had PAYG with 3 previously. Maybe you mentioned that fact when you ordered.

Re: Paying monthly for my sim

breith — Tue, 27 Apr 2021 10:24:52 GMT

Hi, never mentioned 3. Hubby just asked for 2 SIM cards for our iPads, he got one where he didn’t have to pay anything, I got one where I have to top up.

Re: Paying monthly for my sim

James_B — Tue, 27 Apr 2021 11:55:54 GMT

Hi @breith,

We don't offer a free of charge data plan. Does your husband only use his iPad on WiFi or when connected to his phone's hotspot?

James

Re: Paying monthly for my sim

breith — Tue, 27 Apr 2021 12:08:26 GMT

Hi,

my husband uses his iPad on WiFi as I do.

Re: Paying monthly for my sim

James_B — Tue, 27 Apr 2021 12:22:05 GMT

Hi @breith,

Do you ever need to use your iPad when WiFi isn't available? If not, you don't need a mobile data SIM installed.

James

Re: Paying monthly for my sim

breith — Tue, 27 Apr 2021 13:05:27 GMT

Hi, I have BT WiFi, that's why I cannot understand why I was sent a data SIM card, I just want an ordinary sim card.

Re: Paying monthly for my sim

James_B — Tue, 27 Apr 2021 13:20:13 GMT

Hi @breith,

You'll only need a SIM for your iPad if you need to use it on the go, when you aren't able to connect to WiFi.

James