topic Re: frequeny of use in Archived Posts

frequeny of use

JANL2 — Tue, 20 Apr 2021 12:19:29 GMT

Hello (not sure if Mobile Network status is the right forum but hey..)

im not going to use my phone (EE PAYG) for a few months, I know that after a while the number can get deactivated due to low frequency of use, so just wanted to know how can I not get deactivated?

do i need to actually consume credit (send msg or make an actual phone call) or can I just send a missed call (without usinng credit) every few weeks to make sure the number and phone (and credit) stay valid?

likely I'll not really be using the phone for about 6 months, but I want to maintain the number and also quite a bit of credit on here!

thanks loads for any feedback

cheers

Re: frequeny of use

Chris_B — Tue, 20 Apr 2021 12:43:17 GMT

@JANL2 You just need to make a chargeable call or text once every 179 days. This is the only way.

Re: frequeny of use

bristolian — Tue, 20 Apr 2021 14:11:40 GMT

Hello @JANL2

You can view EE's PAYG hibernation policy on this EE help page

Re: frequeny of use

XRaySpeX — Tue, 20 Apr 2021 14:12:24 GMT

@JANL2 : To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.

Re: frequeny of use

Chris_B — Wed, 21 Apr 2021 06:35:38 GMT

I think I kind of put that. 🎣

Re: frequeny of use

XRaySpeX — Wed, 21 Apr 2021 11:42:43 GMT

@Chris_B : Value added!