topic Re: Ive changed my sim bought a new £10 pack but cant use it in Archived Posts

Ive changed my sim bought a new £10 pack but cant use it

Weeannie3701 — Mon, 19 Apr 2021 13:37:16 GMT

Ive changed my sim card, which i still had 12 days of my pack left, But when ive changed my sim and bought a new £10 pack to use with my new sim, its still saying i have 10 days left on my old sim and pack.. how can i start using my new pack straight away..

Re: Ive changed my sim bought a new £10 pack but cant use it

XRaySpeX — Mon, 19 Apr 2021 13:53:30 GMT

@Weeannie3701 : Text NOW to 150.

Re: Ive changed my sim bought a new £10 pack but cant use it

Christopher_B — Mon, 19 Apr 2021 14:51:30 GMT

Hi @Weeannie3701

Welcome to the community.

I hope you're well and having a nice Monday, are you up to much.

@XRaySpeX is spot on. Texting NOW to 150 should activate your new pack. You can find out more information about this on our Pay As You Go Packs page.

Thanks.

Chris.

Re: Ive changed my sim bought a new £10 pack but cant use it

Weeannie3701 — Tue, 20 Apr 2021 11:02:52 GMT

Ive tried that but its cumin up that ive no got a pack...

Re: Ive changed my sim bought a new £10 pack but cant use it

XRaySpeX — Tue, 20 Apr 2021 11:33:10 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?