topic Re: Paying twice ? in Archived Posts

Paying twice ?

markknight5691 — Sun, 11 Apr 2021 19:43:39 GMT

Hello,

I hope you can help. Looking at my PAYG account I see I have a huge (>£150) credit balance and my bill goes out as usual on the 28th of every month.

What's going on ?

Am I paying twice ?

XRaySpeX — Sun, 11 Apr 2021 19:58:41 GMT

You can't be on PAYG if a bill is posted each month.

markknight5691 — Sun, 11 Apr 2021 20:06:05 GMT

My fault for not making it clear.

I don't get a bill I meant my DD for my PAYG phone.

I have a huge credit balance as well so j think I may be paying twice - my bank are no help at all !!

XRaySpeX — Sun, 11 Apr 2021 20:12:21 GMT

@markknight5691 : I still don't get you. You don't pay for PAYG by DD, only by bank card. Do you have a recurring top-up? Do you have a pack?

What does texting AL to 150 from it fully report verbatim (it is free)?