topic Re: T-Mobile SIM top up? in Archived Posts

T-Mobile SIM top up?

Barry_B — Mon, 30 Mar 2020 22:16:05 GMT

Seeing as the UK T-Mobile website is now closed and the card I had attached to it to top up from my phone has now expired, the only way to top up was to go to an EE shop and let them do it, but due to the lockdown that's not possible now as EE has closed all it's stores! I've stayed on a T-Mobile PAYG SIM as I only text mainly and never call due to the cost, so never had any monthly contract and I only top up £20 once every 3 months or so!

So what options do I have to top up my T-Mobile SIM?

Re: T-Mobile SIM top up?

XRaySpeX — Mon, 30 Mar 2020 23:24:57 GMT

Try Fast Top Up or an ATM.

Re: T-Mobile SIM top up?

Barry_B — Tue, 31 Mar 2020 00:35:08 GMT

I tried the Fast Top Up a few weeks ago but it didn't like my number! However, now I have created an EE account and registered my number, I tried it again just now and it actually worked, so now I should be able to Top Up whenever!

Thanks very much!

Re: T-Mobile SIM top up?

XRaySpeX — Tue, 31 Mar 2020 01:33:17 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

Re: T-Mobile SIM top up?

MCH1 — Wed, 07 Apr 2021 10:02:34 GMT

As suggested, set-up EE account and registered my pay as you go T mobile number but still won't let me top up on line.

Re: T-Mobile SIM top up?

Leanne_T — Wed, 07 Apr 2021 10:29:05 GMT

Hi @MCH1

Thanks for coming to the community.

Sorry T-Mobile online account access is no longer available, you can still access your account by calling or texting 150.

Have you tried to top up using Fast Payment here?

Thanks.

Leanne 🙂