https://community.ee.co.uk/t5/Archived-Posts/issue-unlock-or-still-active-mobile-number/m-p/1042589#M293270 <P>i don't know if my mobile number is still active.I can't send and received any messages and I have just done the top up.</P> Tue, 06 Apr 2021 18:43:27 GMT frascaoguarin 2021-04-06T18:43:27Z https://community.ee.co.uk/t5/Archived-Posts/issue-unlock-or-still-active-mobile-number/m-p/1042589#M293270 <P>i don't know if my mobile number is still active.I can't send and received any messages and I have just done the top up.</P> Tue, 06 Apr 2021 18:43:27 GMT https://community.ee.co.uk/t5/Archived-Posts/issue-unlock-or-still-active-mobile-number/m-p/1042589#M293270 frascaoguarin 2021-04-06T18:43:27Z https://community.ee.co.uk/t5/Archived-Posts/issue-unlock-or-still-active-mobile-number/m-p/1042590#M293271 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1750929">@frascaoguarin</a>&nbsp;:&nbsp;Sounds like it has gone into hibernation.</P> <P>&nbsp;</P> <P>When did you last use it for a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.</P> <P>&nbsp;</P> <P>You needed to make a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>action like making a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.</P> Tue, 06 Apr 2021 18:49:10 GMT https://community.ee.co.uk/t5/Archived-Posts/issue-unlock-or-still-active-mobile-number/m-p/1042590#M293271 XRaySpeX 2021-04-06T18:49:10Z