topic Re: Changing number PAYG in Archived Posts

Re: Changing number PAYG

Akatsuki — Thu, 01 Apr 2021 11:41:34 GMT

Hello @Profile closed,

I just contacted Mobile Care team about changing my number due to nuisance calls but they replied that this service is only for customer with contract but not for pay as you go.

Is there a way to change my number while staying with pay as you go?

Thanks,

Akatsuki

Re: Re: Changing number PAYG

Profile closed — Thu, 01 Apr 2021 13:40:44 GMT

Hi @Akatsuki

Welcome to the EE Community,

If you call freephone 0800 956 3146 a advisor will be able to change your number due to nuisance calls let us know how you get on.

Thanks,

David.

Re: Re: Changing number PAYG

XRaySpeX — Thu, 01 Apr 2021 14:57:30 GMT

That shouldn't be so. There is even a Service Charge listed in the PAYG Non-Standard Price Guide for:

Changing your phone number £35.74