https://community.ee.co.uk/t5/Archived-Posts/10-top-up-purchased-with-SIM-not-showing/m-p/1039511#M292901 <P>Hi, Purchased an EE PAYG SIM with pre-paid £10 top up but after it arrived and logging in online £0.00 was showing on the account so I topped up £10 again, just realised the missing top up may appear giving £20.00, is it possible to credit this as I have already setup monthly automatic payments?</P><P>Many thanks</P> Thu, 25 Mar 2021 09:47:03 GMT Marco059 2021-03-25T09:47:03Z https://community.ee.co.uk/t5/Archived-Posts/10-top-up-purchased-with-SIM-not-showing/m-p/1039511#M292901 <P>Hi, Purchased an EE PAYG SIM with pre-paid £10 top up but after it arrived and logging in online £0.00 was showing on the account so I topped up £10 again, just realised the missing top up may appear giving £20.00, is it possible to credit this as I have already setup monthly automatic payments?</P><P>Many thanks</P> Thu, 25 Mar 2021 09:47:03 GMT https://community.ee.co.uk/t5/Archived-Posts/10-top-up-purchased-with-SIM-not-showing/m-p/1039511#M292901 Marco059 2021-03-25T09:47:03Z https://community.ee.co.uk/t5/Archived-Posts/10-top-up-purchased-with-SIM-not-showing/m-p/1039522#M292902 <P>PAYG credit is not refundable. Your initial £10 was used to buy the pre-primed pack.</P> Thu, 25 Mar 2021 10:32:44 GMT https://community.ee.co.uk/t5/Archived-Posts/10-top-up-purchased-with-SIM-not-showing/m-p/1039522#M292902 XRaySpeX 2021-03-25T10:32:44Z