topic Re: Re: Start my pack early in Archived Posts

Re: Start my pack early

ame3 — Mon, 22 Mar 2021 11:22:13 GMT

Was there ever a solution?

Re: Re: Start my pack early

Leanne_T — Mon, 22 Mar 2021 12:49:50 GMT

Hi @ame3

Thanks for coming to the community.

Have you text NOW to 150 to start your pack early?

Thanks 🙂

Leanne.

Re: Re: Start my pack early

ame3 — Mon, 22 Mar 2021 13:53:07 GMT

Yes, but it did not work due to not having a currently supported pack type.

Re: Re: Start my pack early

Leanne_T — Mon, 22 Mar 2021 13:54:51 GMT

I see @ame3

Which pack do you have?

If you text ALL PACKS to 150 this will let you know the available packs and how to start the pack you would like 🙂

Leanne.

Re: Re: Start my pack early

ame3 — Mon, 22 Mar 2021 14:08:18 GMT

£1 data pack

Re: Re: Start my pack early

Leanne_T — Mon, 22 Mar 2021 15:40:41 GMT

Hi @ame3

If you text ALL PACKS to 150, is this showing as available?

Thanks 🙂

Leanne.

Re: Re: Start my pack early

XRaySpeX — Mon, 22 Mar 2021 16:04:07 GMT

@ame3 : There is no longer any £1 Data Pack. The cheapest is £5 (PACK05) but it lasts 30 days.

Re: Re: Start my pack early

ame3 — Mon, 22 Mar 2021 16:12:13 GMT

No.

Re: Re: Start my pack early

Leanne_T — Mon, 22 Mar 2021 16:18:18 GMT

Thanks @ame3

You can select one of the available of packs and send the text to activate this showing in the reply and on our Help page here, or you can call us on 150 and our Pay as you go Care team will get this looked into for you.

Leanne 🙂

Re: Re: Start my pack early

ame3 — Mon, 22 Mar 2021 16:39:30 GMT

Thanks but my guess it is no longer possible to renew this pack early. Oh well, I will wait until tomorrow when it will renew itself.