topic Re: Can not top up my account neither with credit card nor via Ding. in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038839#M292846 <P>Thanks for the input. Noted.&nbsp;</P><P>Any thoughts how to do the top up?</P> Mon, 22 Mar 2021 13:21:27 GMT freskov 2021-03-22T13:21:27Z Can not top up my account neither with credit card nor via Ding. https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038793#M292844 <P>Hi, everybody.&nbsp;</P><P>I have an EE sim card for a couple of years &amp; use it while travelling around EU &amp; UK.&nbsp;</P><P>I'm normally reside in Russia.&nbsp;</P><P>Get used to top my credit with Ding services, but it doesn't work now.&nbsp;</P><P>It also impossible to top up with my credit card (mastercard issued by russian bank), even if I'm enetering my fellow's UK address.&nbsp;</P><P>System says that payment is done, but nothing happens (no top up, no confirmation by email, no sms).</P><P>What I'm doing wrong?&nbsp;</P><P>Many thanks in advance!)</P><P>&nbsp;</P> Mon, 22 Mar 2021 10:10:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038793#M292844 freskov 2021-03-22T10:10:55Z Re: Can not top up my account neither with credit card nor via Ding. https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038819#M292845 <P>You can't top-up using a non-UK bank card.</P> Mon, 22 Mar 2021 11:52:06 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038819#M292845 XRaySpeX 2021-03-22T11:52:06Z Re: Can not top up my account neither with credit card nor via Ding. https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038839#M292846 <P>Thanks for the input. Noted.&nbsp;</P><P>Any thoughts how to do the top up?</P> Mon, 22 Mar 2021 13:21:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038839#M292846 freskov 2021-03-22T13:21:27Z Re: Can not top up my account neither with credit card nor via Ding. https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038844#M292847 <P>Not from outside UK. While in UK:</P> <OL> <LI>Buy a top-up voucher in a shop.</LI> <LI>Top-up at a top-up shop.</LI> <LI>Use an ATM if it offers top-ups to non-UK cards.</LI> </OL> <P><A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/how-can-i-top-up-my-phone" data-focus-type="mouse" target="_blank">How can I top up my phone?</A></P> Mon, 22 Mar 2021 13:28:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-not-top-up-my-account-neither-with-credit-card-nor-via-Ding/m-p/1038844#M292847 XRaySpeX 2021-03-22T13:28:15Z