topic Re: New pay as you go sim not receiving calls in Archived Posts

New pay as you go sim not receiving calls

Burnzy2_4 — Thu, 18 Mar 2021 18:24:39 GMT

I got a pay as you go sim for my son so I can call him. I have registered it and still can't call the sim do I need to top up in order for it to receive calls ?

Re: New pay as you go sim not receiving calls

XRaySpeX — Thu, 18 Mar 2021 19:29:30 GMT

@Burnzy2_4 : Where is he?

You don't need to top-up to receive calls. They are free while in EU.

Re: New pay as you go sim not receiving calls

Burnzy2_4 — Fri, 19 Mar 2021 09:23:28 GMT

In UK it says I'm sorry calls are not currently being connected to this number but I followed the instructions logged in and registered and it still won't work

Re: New pay as you go sim not receiving calls

James_B — Fri, 19 Mar 2021 09:45:13 GMT

Hi @Burnzy2_4,

Welcome to the EE Community. 🙂

Did you purchase a top up with the SIM? If you did, you'll just need to make a call or send a text to activate the SIM.

If you didn't, you'll need to top up and choose a pack to get started.

James