topic Re: Buy add on data for payg number in Archived Posts

Buy add on data for payg number

Savvas1 — Wed, 17 Mar 2021 21:19:05 GMT

Hi,

Would anyone know how I can buy an ad on so I can use some data on a payg number?

When I log in to my account I can only see my one non-payg account but there's no option to buy an ad on for another number.

I do get marketing text messages regularly saying I need to buy an ad on to use data on my phone but there doesn't seem to be a way to buy these ad-ons..or am I missing something here?

Thanks

Re: Buy add on data for payg number

Northerner — Wed, 17 Mar 2021 22:46:54 GMT

Hi @Savvas1

Just to clarify you want to buy the add-on for your own number or a different mobile number?

Have you looked on your MyEE app under menu- packs and add-ons

Thanks

Re: Buy add on data for payg number

Savvas1 — Wed, 17 Mar 2021 23:19:57 GMT

Hi,

Thanks for your reply.

So, I have a wifi router for which I'm paying on a monthly basis and this is all fine and good meaning I can see that on the MyEE page.

In addition to that, I've also bought a pay-as-you-go sim card which I can top-up through some page (not the MyEE one). This allows me to make calls and send text messages but I also want to use some data on that phone with this sim card. I believe this can only be done by buying an ad-on? This is what I'm having trouble doing..buying an ad-on for that pay-as-you-go number.

The MyEE website has no features to do that. It also has no features for registering a card to use for auto top-up purposes. Unless I'm massively missing something here that is.. 🙂

Many thanks

Re: Buy add on data for payg number

XRaySpeX — Wed, 17 Mar 2021 23:49:19 GMT

You can't add your PAYG no. to your contract MyEE a/c. They don't mix. You would need to create a separate MyEE a/c for your PAYG no.
From the PAYG no. text ADD DATA to 150 & choose a data add-on.

Re: Buy add on data for payg number

Savvas1 — Thu, 18 Mar 2021 13:16:56 GMT

Hi XRaySpeX,

Brilliant, that worked! 🙂

Many thanks!

Re: Buy add on data for payg number

XRaySpeX — Thu, 18 Mar 2021 14:26:52 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.