topic Re: Second SIM in Archived Posts

Second SIM

PETRBONITO — Fri, 12 Mar 2021 11:58:55 GMT

How can I add a second number to PAYG EE account?

I have already one old T-mobile PAYG sim and I want another SIM for other purpose (4G data) for accasional use. The second sim is uses other mobile device. How to do it to administer the second SIM.

Please advice

Petr

Re: Second SIM

Christopher_G — Fri, 12 Mar 2021 14:14:23 GMT

Hi @PETRBONITO

Welcome to the community.

Is this second SIM going to be pay as you go too?

Chris

Re: Second SIM

PETRBONITO — Fri, 12 Mar 2021 14:31:35 GMT

Hi Christopher,

Yes I already have the SIM infront of me. So I have the new number .

I guess that I am having troubles because I have very old EE registration (it still says welcome to T-mobile) and only what I can do, as I see it, is to leave. 😉

I think that I have to register as new to EE with different e-mail, but I think that I have to put the sim into something first.

What is your take on this?

Petr

Re: Second SIM

Christopher_G — Fri, 12 Mar 2021 14:34:50 GMT

Yes, you would have to set up a new account with a different email address for the new pay as you go SIM card, @PETRBONITO.

Is the new SIM all up and running and working OK?

Chris

Re: Second SIM

PETRBONITO — Fri, 12 Mar 2021 14:43:04 GMT

Hi,

No I still have it outside.

I tried to create new account but it still didnt went through. System (EE web) asking me if I really want to use this E-mail and than back to registration. So the new account is not succesful yet either. But it migth be because the number is not on-line / activated.

Thank you very much for the suggestion.

Best regards

Petr

Re: Second SIM

PETRBONITO — Sat, 13 Mar 2021 08:41:23 GMT

Hi Good morning,

I have put the Sim into the router.

Router says that it succesfully registerd into EE network, but I am still unable to create an account. I placed the new number in as contact, created new e-mail address. and the registration form is still cycling between:

Just checking

Is xxxxxxxx@Gmail.com the right email address? We'll be sending you a confirmation email, so need to make sure.

and

(I replaced the name of account by xxx. The E-mail is normal one I have it for several years)

Would you have any suggestion how to create an account or what is wrong now?

Thank you in advance

Best regards

Petr

Re: Second SIM

Leanne_T — Sat, 13 Mar 2021 09:18:41 GMT

Morning @PETRBONITO

Thanks for coming back to us.

Have you used this email address for a My EE account previously?

Thanks 🙂

Leanne.

Re: Second SIM

PETRBONITO — Sat, 13 Mar 2021 10:11:03 GMT

Hi Leane,

I have just sorted that with technical support. I have account now.

The answer for your question is now this was the odd thing.

I have another question how can I close the thread now?

Regards

Petr

Re: Second SIM

Leanne_T — Sat, 13 Mar 2021 10:14:03 GMT

Thanks for letting me know @PETRBONITO

The thread will remain on the community, it may help other customers with same question 🙂

Leanne.