https://community.ee.co.uk/t5/Archived-Posts/Top-up-issue/m-p/1035543#M292676 <P>Hi everyone,</P> <P>&nbsp;</P> <P>I have top up by my credit card on 05 march 2021 but the credit card has received 2 transactions but cannot use the sim card to call or do anything. Please help me on that to solve the problem cause I am a student in Sheffield and I will need to contact with a lot of people there.</P> <P>I hope that the problem can be solves as soon as possible. Thank you a lot.</P> <P>&nbsp;</P> <P>Alice</P> Tue, 09 Mar 2021 09:08:47 GMT ALICEJ13 2021-03-09T09:08:47Z https://community.ee.co.uk/t5/Archived-Posts/Top-up-issue/m-p/1035543#M292676 <P>Hi everyone,</P> <P>&nbsp;</P> <P>I have top up by my credit card on 05 march 2021 but the credit card has received 2 transactions but cannot use the sim card to call or do anything. Please help me on that to solve the problem cause I am a student in Sheffield and I will need to contact with a lot of people there.</P> <P>I hope that the problem can be solves as soon as possible. Thank you a lot.</P> <P>&nbsp;</P> <P>Alice</P> Tue, 09 Mar 2021 09:08:47 GMT https://community.ee.co.uk/t5/Archived-Posts/Top-up-issue/m-p/1035543#M292676 ALICEJ13 2021-03-09T09:08:47Z https://community.ee.co.uk/t5/Archived-Posts/Top-up-issue/m-p/1035593#M292677 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1677209">@ALICEJ13</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>What reply do you get when you text <STRONG>BALANCE </STRONG>to <STRONG>150</STRONG>? Are you in the UK at the moment?</P> <P>&nbsp;</P> <P>Chris</P> Tue, 09 Mar 2021 12:22:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Top-up-issue/m-p/1035593#M292677 Christopher_G 2021-03-09T12:22:13Z