topic Is there a way I can still receive texts when SIM barred. Due 2 Late payment in Archived Posts

Is there a way I can still receive texts when SIM barred. Due 2 Late payment

Exploration91 — Mon, 27 Dec 2021 01:51:41 GMT

Is there a way I can still receive texts when SIM barred. Due 2 Late payment. I have messaged and paid a partial payment. But I am still not receiving, calls, texts, data, anything. I'm trying to contact GP or Outpatient clinic to figure if I need the 3rd dose vaccination or a booster, as I do have an immunosuppressive condition but its not clearly listed in government guidelines this time round. But as appointment booking system requires me to receive a text and doesn't offer me an option for using email instead? This may need looking into as could be an issue for many struggling as the hospitality industry and events are being cancelled and my whole 2months worth of shift vanished over night. I was proactive and start new job on the 2nd Jan. But I'm **bleep**ed now, as no help in place, like that provided at the beginning of this **bleep**storm, which helped me to find key worker roles and work continuously throughout the pandemic. Just at wits end and feeling like nothing is being done to address the issue.

Re: Is there a way I can still receive texts when SIM barred. Due 2 Late payment

XRaySpeX — Mon, 27 Dec 2021 01:56:44 GMT

No, not until payment is settled & SIM reactivated.

Have you contacted EE urgently to discuss your inability to pay on time as per Help if you can't pay your bill ?

Re: Is there a way I can still receive texts when SIM barred. Due 2 Late payment

Northerner — Mon, 27 Dec 2021 06:09:35 GMT

Hi @Exploration91

If you need an EE number specifically urgently then get a PAYG SIM in the interim. (From supermarkets etc)

Thanks

Re: Is there a way I can still receive texts when SIM barred. Due 2 Late payment

Leanne_T — Mon, 27 Dec 2021 09:07:26 GMT

Hi @Exploration91

I am sorry to hear this.

Please get in touch with our Mobile Care team and they will see what they can do to help you.

Let me know how you get on.

Leanne.

Re: Is there a way I can still receive texts when SIM barred. Due 2 Late payment

aliroumon — Mon, 27 Dec 2021 11:26:43 GMT

Have you sorted it