topic Re: Xbox Series X Gaming Bundle in Archived Posts

Xbox Series X Gaming Bundle

SteveTh3Pirate — Mon, 20 Dec 2021 17:39:02 GMT

Heyo!

so I ordered the Xbox Series X Gaming Bundle which arrived today, however I have not had the Gaming Bundle `service text message yet which I would have thought I would have gotten the day I ordered it. I’ve had to take my sim out of my tablet and put it in my phone as I added it to my tablet line. Do I need to keep waiting or is there a code I can send to 150 to activate the service?

thanks in advance!

Re: Xbox Series X Gaming Bundle

Ryan1265 — Mon, 20 Dec 2021 17:49:56 GMT

I’d like to know the anwser to this too as it’s the same with me

Re: Xbox Series X Gaming Bundle

Christopher_G — Tue, 21 Dec 2021 08:16:06 GMT

Hi @SteveTh3Pirate and @Ryan1265

The Game Pass Ultimate text message is sent to you 14 days after purchase.

Chris

Re: Xbox Series X Gaming Bundle

Holtt92 — Sat, 25 Dec 2021 11:03:50 GMT

Hi, I purchased a bundle over a month ago and haven't received an SMS regarding the gamepass ultimate, has anyone else had this issue?

Re: Xbox Series X Gaming Bundle

Lhurley1 — Sat, 25 Dec 2021 18:03:36 GMT

Hi, i ordered xbox series x november 21st, still not received game text, 1 unhappy child at xmas please help

Re: Xbox Series X Gaming Bundle

zozzbozz — Sat, 25 Dec 2021 18:09:53 GMT

We're in the same boat, purchased in November as a Christmas present and only realised today that we needed a text, which we haven't received. I called EE who directed me to here, still no luck.

Re: Xbox Series X Gaming Bundle

Lhurley1 — Sat, 25 Dec 2021 19:57:05 GMT

I know its frustrating, especially when the kids are itching to play lol

Re: Xbox Series X Gaming Bundle

Leanne_T — Sun, 26 Dec 2021 08:47:30 GMT

Morning everyone.

Thanks for coming to the community.

Can you set up the game pass if you go to ee.co.uk/xbox and enter your mobile number?

Thanks 🙂

Leanne.

Re: Xbox Series X Gaming Bundle

Lhurley1 — Sun, 26 Dec 2021 09:13:24 GMT

Hi just tried that and it say sorry nothing to activate, please check your texts, but thats the reason im on here ive received no text

Re: Xbox Series X Gaming Bundle

Leanne_T — Sun, 26 Dec 2021 09:19:20 GMT

Hi @Lhurley1

In this case, please give us a call on 150 and the team will get this looked into further for you.

Leanne 🙂