topic Re: Price plan in Archived Posts

Price plan

Sandraward1970 — Mon, 20 Dec 2021 01:58:28 GMT

Am due a upgrade in March but if I pay £123 that’s left I can upgrade when am clicking on the phones to upgrade it’s saying no price plans on all the phones can someone help me please I seen a few the other day with the price plans some with £0 fee and phone cost ans now it’s giving me nothing so confused

Re: Price plan

Jon_K — Mon, 20 Dec 2021 08:19:17 GMT

Hi @Sandraward1970.

Can you try using a different browser and see if you still have the same problem?

What phone are you trying to order?

Jon

Re: Price plan

Sandraward1970 — Tue, 21 Dec 2021 15:15:08 GMT

I have tried on my phone and also on the pc still the same

just a other iPhone

Re: Price plan

Jon_K — Tue, 21 Dec 2021 15:28:56 GMT

Thanks @Sandraward1970.

If you're still unable to do this online I'd recommend getting in touch with our Customer Care team.

They will be able to access your account and help you further.

Jon