topic Extra charges apple in Archived Posts

Extra charges apple

EmmaM89 — Tue, 21 Dec 2021 01:34:14 GMT

Hi,

I’ve been charged extra charges from Apple but Apple have refunded and I have credit notes stating that they have, has someone was buying stuff from my account and ee haven’t taken them charges off my bill and saying I have to pay them? can you help please?

Emma

Re: Extra charges apple

Northerner — Tue, 21 Dec 2021 06:26:12 GMT

Hi @EmmaM89

Who do you share your account with or what extra charges have you incurred? If you've subscribed to something then that is your responsibility.

Thanks

Re: Extra charges apple

EmmaM89 — Tue, 21 Dec 2021 13:22:36 GMT

That’s not the point really Apple have refunded me the charges that was made so it shouldn’t be on my bill as I don’t have to pay for them so why are they still on my bill?

Thanks

Emma