topic Re: itemized billing-I do not see a list of in and outbound calls? I do see the text in Archived Posts

itemized billing-I do not see a list of in and outbound calls? I do see the text

Rico007 — Sat, 26 Jun 2021 06:11:41 GMT

It appears I have this feature - however I only see the text messages not a list of in and outbound calls

Leanne_T — Sat, 26 Jun 2021 07:17:52 GMT

Thanks for coming to the community.

Do you currently pay for itemised billing?

Are the texts chargeable that are showing on your bill?

Thanks 🙂

Leanne.

Ffran1 — Mon, 20 Dec 2021 09:16:46 GMT

I don’t currently have itemised billing. Is there any way I can get this data retrospectively?

Leanne_T — Mon, 20 Dec 2021 09:46:56 GMT

HI there @Ffran1

You would need to have itemised billing set up to see this information on your account.

If you would like this for future bills, please give us a call on 150 and the team can help set this up for you.

Leanne.