topic contract ended in Archived Posts

contract ended

Ania1 — Sun, 19 Dec 2021 12:35:54 GMT

How can I cancel my contract (already ended) without calling EE? Is there any other way?

Re: contract ended

XRaySpeX — Sun, 19 Dec 2021 12:49:26 GMT

You may write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

Your 30-days notice will be taken from when they receive your letter.

Re: contract ended

mikeliuk — Sun, 19 Dec 2021 12:53:33 GMT

Hi @Ania1 ,

If you no longer require that number and wish to discard that number to be given to another customer, you can request a STAC for that SIM and give to your new provider (or any arbitrary provider).

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-with-ee