https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/1106542#M292226 <P>Hi there, I was expecting a refund for a cancelled upgrade on the 5th of December.&nbsp;<BR />looking for an update as to when it will be received please?</P><P>&nbsp;</P><P>thank you&nbsp;</P> Tue, 14 Dec 2021 15:46:09 GMT Amouland21 2021-12-14T15:46:09Z https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/1106542#M292226 <P>Hi there, I was expecting a refund for a cancelled upgrade on the 5th of December.&nbsp;<BR />looking for an update as to when it will be received please?</P><P>&nbsp;</P><P>thank you&nbsp;</P> Tue, 14 Dec 2021 15:46:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/1106542#M292226 Amouland21 2021-12-14T15:46:09Z https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/1106546#M292227 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2402124">@Amouland21</a>&nbsp; it’s anything up to 7 days but have you checked your online account to see it’s been added back to your account as credit to go towards future bills ? &nbsp; Other than this you’ll have to speak with customer services.&nbsp;</P> Tue, 14 Dec 2021 16:18:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/1106546#M292227 Chris_B 2021-12-14T16:18:02Z