https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade/m-p/1105661#M292158 <P>Hi I have just done an early upgrade where you send your old phone into EE to waiver the fee they said they would send an envelope to return my old handset but I haven’t received this. I am now worrying as you only get 14 days to do so upon receiving your new handset and obviously being Christmas I am worried they will not receive it in time and I will be charged. Can anyone advise on what I should do thank you&nbsp;</P><P>&nbsp;</P> Fri, 10 Dec 2021 19:32:55 GMT TFranklin1980 2021-12-10T19:32:55Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade/m-p/1105661#M292158 <P>Hi I have just done an early upgrade where you send your old phone into EE to waiver the fee they said they would send an envelope to return my old handset but I haven’t received this. I am now worrying as you only get 14 days to do so upon receiving your new handset and obviously being Christmas I am worried they will not receive it in time and I will be charged. Can anyone advise on what I should do thank you&nbsp;</P><P>&nbsp;</P> Fri, 10 Dec 2021 19:32:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade/m-p/1105661#M292158 TFranklin1980 2021-12-10T19:32:55Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade/m-p/1105699#M292159 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2381850">@TFranklin1980</a>&nbsp;</P> <P>&nbsp;</P> <P>Give EE a call on 150 and chase up the envelope.</P> <P>&nbsp;</P> <P>Thanks</P> Sat, 11 Dec 2021 07:20:48 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade/m-p/1105699#M292159 Northerner 2021-12-11T07:20:48Z