topic £8 a month sim only showing as £20 a month in Archived Posts

£8 a month sim only showing as £20 a month

Blondekerryr_ — Tue, 07 Dec 2021 15:01:31 GMT

This morning spoke to a lovely cheerful man called Dan he popped my two additional lines onto £8 a month SIM only and since then I’ve logged into my online account and they are showing as £20 a month is this right?

Re: £8 a month sim only showing as £20 a month

Chris_B — Tue, 07 Dec 2021 15:10:08 GMT

@Blondekerryr_ So that’s 2 lines on two tariffs at £8 per month for each totalling £16. Please look in add ons to see if you have any discount applied on each line. The tariff will show the true cost of the plan it will not show the discount as that is taken away once billed.

Re: £8 a month sim only showing as £20 a month

EssexBoyEE — Tue, 07 Dec 2021 17:54:10 GMT

Just to add to @Chris_B post, it can sometimes take longer than 24Hour (sometimes Days) before any discount or add on to appear on your Account.

Re: £8 a month sim only showing as £20 a month

Blondekerryr_ — Tue, 07 Dec 2021 19:55:36 GMT

Thank you

Re: £8 a month sim only showing as £20 a month

Blondekerryr_ — Tue, 07 Dec 2021 19:56:10 GMT

Thank you