topic Re: My Bill in Archived Posts

My Bill

Lamis — Mon, 29 Nov 2021 18:37:57 GMT

Hello. My name is Lamis

my number: xxxxxxxxxx

my question is : every time I call EE , I stay on phone more that 40 minutes.. is this is including in your description.

my question is very simple.. I did pay to ee and I had received email they received my payment. I want to confirm everything is fine

i can’t understand why ee not answering!!!

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: My Bill

XRaySpeX — Mon, 29 Nov 2021 18:53:47 GMT

@Lamis : You paid EE for what? A new product/service or an existing bill? You can see your bills in your online MyEE under Bills & Payments.

Re: My Bill

Lamis — Mon, 29 Nov 2021 20:21:13 GMT

Hi , I have email confirmation it say I had pay my bill, other wise I need to talk to someone to understand what happened

Regards,
Lamis

Sent from my iPhone

Re: My Bill

Leanne_T — Tue, 30 Nov 2021 08:26:52 GMT

Hi @Lamis

Thanks for coming to the community.

If you log into your My EE account and go to bills and payments, does this show the payment you made?

Thanks.

Leanne.

Re: My Bill

Steff3bella — Sun, 05 Dec 2021 01:44:01 GMT

I am new to EE and just payed my first bill it on my online banking it’s paid but on my EE app it’s over due anyone this problem thanks

Re: My Bill

James_B — Sun, 05 Dec 2021 09:09:39 GMT

Hi @Steff3bella,

Welcome to the EE Community. 🙂

How did you pay your bill?

James