topic Re: Bank details not accepted in Archived Posts

Bank details not accepted

FranBast — Wed, 01 Dec 2021 21:02:51 GMT

I am trying to add new card details and receiving an error message that it is not recognised as a Visa Card. IT IS a Visa Card. SO what now...?

Re: Bank details not accepted

XRaySpeX — Wed, 01 Dec 2021 21:18:19 GMT

Is it a UK Visa card?

Re: Bank details not accepted

mikeliuk — Thu, 02 Dec 2021 00:28:01 GMT

Hi @FranBast ,

Are you sure you are entering the right details from the front of your card?

Are you giving a VISA Debit long number when a VISA Credit card is expected? Usually the first few digits allow recognition of a VISA Credit card. Have you omitted the last four digits if silver on the hologram?

Are you entering a bank account number when the long number is requested, or vice versa?