https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102488#M291858 <P>I have tried to upgrade online.&nbsp; When I paid the early upgrade fee, I am then shown to a page stating 'Sorry no information showing' or words to that effect.&nbsp; In the meantime, payment has been taken as pending from my account.</P><P>&nbsp;</P><P>Anyone else having the same issue??</P> Mon, 29 Nov 2021 12:59:53 GMT Madmon2011 2021-11-29T12:59:53Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102488#M291858 <P>I have tried to upgrade online.&nbsp; When I paid the early upgrade fee, I am then shown to a page stating 'Sorry no information showing' or words to that effect.&nbsp; In the meantime, payment has been taken as pending from my account.</P><P>&nbsp;</P><P>Anyone else having the same issue??</P> Mon, 29 Nov 2021 12:59:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102488#M291858 Madmon2011 2021-11-29T12:59:53Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102530#M291859 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1850444">@Madmon2011</a>&nbsp; You need to call customer services about this.&nbsp;</P> Mon, 29 Nov 2021 14:12:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102530#M291859 Chris_B 2021-11-29T14:12:00Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102549#M291860 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1850444">@Madmon2011</a>,</P> <P>&nbsp;</P> <P>That's great advice from <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a>. Our upgrades team will be happy to check the status of your order if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>&nbsp;</P> <P>James</P> Mon, 29 Nov 2021 14:45:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-Online/m-p/1102549#M291860 James_B 2021-11-29T14:45:50Z