topic Re: EE billing and Google Play store - transaction declined in Archived Posts

EE billing and Google Play store - transaction declined

Daelas — Fri, 01 Mar 2019 11:31:45 GMT

I'm trying to use EE billing for Goggle Play store purchases on my Pixel XL 2 phone and I get the following:

Error

Transaction was declined

I have enough funds to complete the purchase on my EE payg account and I have made purchases in the past without any issues.

Is anyone experiencing the same issue?

XRaySpeX — Fri, 01 Mar 2019 11:55:18 GMT

@Daelas: On PAYG you will need to ask EE to lift the Charge to Mobile bar.

Leanne_T — Fri, 01 Mar 2019 13:26:51 GMT

Hello there @Daelas

Thanks for posting on the community.

If you give us a call on 150 from an EE phone or 0800 079 8586 from any other phone.

They will be able to get this looked into for you.

Leanne.

SMS4 — Sat, 27 Nov 2021 21:28:12 GMT

It says SMS verification text can not bee sent when I try to enable ee billing

Christopher_G — Sun, 28 Nov 2021 08:51:09 GMT

Welcome to the community.

Have you spoken to our Mobile Care team about this?

Chris