topic Re: You haven't taken Credit of my monthly Bill in Archived Posts

You haven't taken Credit of my monthly Bill

Focus2010 — Mon, 15 Nov 2021 12:17:01 GMT

Hi,

We are a business, and on the 4th October we had a credit on our account, we have another bill in November, which we thought the credit would be used, but you have taken the full amount of the bill. how can we get the credit back.

Thanks

Re: You haven't taken Credit of my monthly Bill

Schockwave — Mon, 15 Nov 2021 12:38:14 GMT

Hello @Focus2010 ,

Welcome to the community,

You will have to speak to customer service to get this resolved and looked at, as there is no account access here in the forums, they will then be able to give you an answer to your query.