https://community.ee.co.uk/t5/Archived-Posts/Pay-monthly/m-p/1098713#M291439 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2305064">@Natnt_1993</a>&nbsp; Are you sure that’s the correct way. &nbsp; The £130 will probably be the upfront cost and that has to be paid and that’s not refundable as you have to pay a upfront cost.&nbsp;<BR />&nbsp;The £50 will probably be to have roaming enable in your account and this is a refundable token that you’ll get back after 3 months or you can request it now by calling customer services.&nbsp;</P> Sat, 13 Nov 2021 07:59:24 GMT Chris_B 2021-11-13T07:59:24Z https://community.ee.co.uk/t5/Archived-Posts/Pay-monthly/m-p/1098705#M291438 <P>Hi&nbsp;</P><P>&nbsp;</P><P>When I got the phone they said I had to pay 130 upfront and another 50&nbsp;</P><P>&nbsp;</P><P>They said I get the 130 back&nbsp;</P><P>&nbsp;</P><P>When do I get this back ??&nbsp;</P> Fri, 12 Nov 2021 23:51:33 GMT https://community.ee.co.uk/t5/Archived-Posts/Pay-monthly/m-p/1098705#M291438 Natnt_1993 2021-11-12T23:51:33Z https://community.ee.co.uk/t5/Archived-Posts/Pay-monthly/m-p/1098713#M291439 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2305064">@Natnt_1993</a>&nbsp; Are you sure that’s the correct way. &nbsp; The £130 will probably be the upfront cost and that has to be paid and that’s not refundable as you have to pay a upfront cost.&nbsp;<BR />&nbsp;The £50 will probably be to have roaming enable in your account and this is a refundable token that you’ll get back after 3 months or you can request it now by calling customer services.&nbsp;</P> Sat, 13 Nov 2021 07:59:24 GMT https://community.ee.co.uk/t5/Archived-Posts/Pay-monthly/m-p/1098713#M291439 Chris_B 2021-11-13T07:59:24Z