topic Re: Re: No VAT shown on Invoice in Archived Posts

Re: No VAT shown on Invoice

RobinElliot — Mon, 18 Oct 2021 15:41:45 GMT

we were holders of business accounts but recent invoices do not show the VAT

Re: Re: No VAT shown on Invoice

Katie_B — Mon, 18 Oct 2021 16:22:13 GMT

Hello @RobinElliot.

Thanks for coming to the community.

Are you aware if the EE account is still under a business account?

Katie.

Re: Re: No VAT shown on Invoice

RobinElliot — Mon, 18 Oct 2021 16:30:07 GMT

Ifyou cant supply a VAT invoice to a customer who was getting the correct business invoices the I may have to move supplier. This would be a shame as I have been a customer for many years

Re: Re: No VAT shown on Invoice

RobinElliot — Mon, 18 Oct 2021 16:44:39 GMT

My account was a business account but this has changed so invoice is no longer suitable for reclaiming VAT. This is a pain

Re: Re: No VAT shown on Invoice

RobinElliot — Mon, 18 Oct 2021 16:46:32 GMT

I doesn't seem to be as no VAT is shown on invoice

Re: Re: No VAT shown on Invoice

Katie_B — Mon, 18 Oct 2021 16:55:12 GMT

Hi @RobinElliot.

Please give our customer care team a call on 150 who have account access and can look into this further.

Katie 🙂

Re: Re: No VAT shown on Invoice

RobinElliot — Thu, 21 Oct 2021 10:29:38 GMT

invoices no longer show a VAT number

Re: Re: No VAT shown on Invoice

James_B — Thu, 21 Oct 2021 10:43:45 GMT

Hi @RobinElliot,

Are you using a personal or business account?

James

Re: Re: No VAT shown on Invoice

mikeliuk — Sat, 30 Oct 2021 14:15:53 GMT

Hi @RobinElliot ,

You may find the below recent post to be interesting.

https://community.hmrc.gov.uk/customerforums/vat/0b893b23-9831-ec11-b76a-00155d9761c1

Posted 10 days ago by HMRC Admin 9

Hi,

As you state correctly there is a legal requirement to issue a VAT invoice by a VAT registered supplier to a VAT registered customer. The guidance states :

'A VAT invoice is a document containing certain information about what you’re supplying. Paragraph 16.3 sets out the information you need to show. Your customers need VAT invoices as evidence for reclaiming, as input tax, the VAT you have charged them.'

You do not, therefore, have to issue VAT invoices for zero-rated supplies.

You do not need to issue VAT invoices for supplies to customers who are not VAT registered. In practice, this will probably mean issuing a VAT invoice to any customers who ask for one, as you will usually have no way of telling whether they’re VAT registered or not. You do not have to check that a customer is VAT registered before issuing a VAT invoice.

If the suppliers are refusing to meet their invoicing obligations then I would recommend you reminding them again what their obligations are. These obligations are described here:

VAT invoices

However this would be a third party issue between you and the supplier and HMRC would not get involved in this type of situation. Again I would speak to the supplier and advise them that you have spoken to HMRC who are in agreement about their invoicing obligation. Beyond this however, we would have to say that it is an issue between you and the supplier and you may seek a legal route if that is required.