https://community.ee.co.uk/t5/Archived-Posts/Leaving-EE-Mobile/m-p/1092556#M291045 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2243962">@Raja7</a>&nbsp;: Why should you be charged £80? If you're still within your 14-day cooling-off period it should be free.</P> <P>&nbsp;</P> <DIV class="in-article-module__title-cont"> <H2 id="article-mobile-1" class="in-article-module__title--mobile">How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?</H2> <DIV class="in-article-module__title--line">&nbsp;</DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="in-article-module-section-parsys parsys"> <DIV class="richtext section"> <DIV class=" &nbsp; "> <DIV class="theme-standard theme- "> <DIV class="richtext-content "> <P>If you signed up to your plan online or over the phone:</P> </DIV> </DIV> </DIV> </DIV> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><A href="https://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/EE/Website%20Returns%20Form%20V2.pdf" target="_blank" rel="noopener" data-di-id="di-id-520e60e1-2e8d704b">fill in this cancellation form</A></DIV> </LI> <LI> <DIV class="in-article-module__number">email it to<SPAN>&nbsp;</SPAN><A href="mailto:channel.returns@ee.co.uk" data-di-id="di-id-46a316ad-6f480d2b" target="_blank">channel.returns@ee.co.uk</A><SPAN>&nbsp;</SPAN>or post it to:&nbsp;</DIV> <P>&nbsp;</P> <P><STRONG>Channel Returns</STRONG></P> <P>Mercia House</P> <P>Senhouse Road</P> <P>Darlington DL1 4YB</P> </LI> <LI> <DIV class="in-article-module__number">EE team will be in touch with further instructions</DIV> </LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 22 Oct 2021 11:41:56 GMT XRaySpeX 2021-10-22T11:41:56Z https://community.ee.co.uk/t5/Archived-Posts/Leaving-EE-Mobile/m-p/1092549#M291044 <P>I am still on cooling off period and want to leave and i was told by customer services that i use telephone service (150). I'll be charged £80.00 per sim card on can cancel for free online but can find cancellation option online.</P><P>&nbsp;</P><P>Any help will be appriciated.</P> Fri, 22 Oct 2021 11:15:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Leaving-EE-Mobile/m-p/1092549#M291044 Raja7 2021-10-22T11:15:27Z https://community.ee.co.uk/t5/Archived-Posts/Leaving-EE-Mobile/m-p/1092556#M291045 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2243962">@Raja7</a>&nbsp;: Why should you be charged £80? If you're still within your 14-day cooling-off period it should be free.</P> <P>&nbsp;</P> <DIV class="in-article-module__title-cont"> <H2 id="article-mobile-1" class="in-article-module__title--mobile">How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?</H2> <DIV class="in-article-module__title--line">&nbsp;</DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="in-article-module-section-parsys parsys"> <DIV class="richtext section"> <DIV class=" &nbsp; "> <DIV class="theme-standard theme- "> <DIV class="richtext-content "> <P>If you signed up to your plan online or over the phone:</P> </DIV> </DIV> </DIV> </DIV> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><A href="https://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/EE/Website%20Returns%20Form%20V2.pdf" target="_blank" rel="noopener" data-di-id="di-id-520e60e1-2e8d704b">fill in this cancellation form</A></DIV> </LI> <LI> <DIV class="in-article-module__number">email it to<SPAN>&nbsp;</SPAN><A href="mailto:channel.returns@ee.co.uk" data-di-id="di-id-46a316ad-6f480d2b" target="_blank">channel.returns@ee.co.uk</A><SPAN>&nbsp;</SPAN>or post it to:&nbsp;</DIV> <P>&nbsp;</P> <P><STRONG>Channel Returns</STRONG></P> <P>Mercia House</P> <P>Senhouse Road</P> <P>Darlington DL1 4YB</P> </LI> <LI> <DIV class="in-article-module__number">EE team will be in touch with further instructions</DIV> </LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 22 Oct 2021 11:41:56 GMT https://community.ee.co.uk/t5/Archived-Posts/Leaving-EE-Mobile/m-p/1092556#M291045 XRaySpeX 2021-10-22T11:41:56Z