https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-broken-insured-phone/m-p/1092106#M291027 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1181999">@ngunter</a>&nbsp; it’ll be the full damage cost if you trade in a broken device this has nothing to do with your insurance or the costs you pay for that insurance.&nbsp;<BR /><BR /></P> <P>&nbsp;</P> Wed, 20 Oct 2021 19:45:12 GMT Chris_B 2021-10-20T19:45:12Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-broken-insured-phone/m-p/1092085#M291026 <P>Hi, I currently have a S21 ultra with a broken screen. The insurance claim has gone through but the device has not been replaced or repaired yet. If I early upgrade and trade in the broken phone will I just pay the insurance excess (plus early upgrade fee) or will it be the full damage cost?</P><P>&nbsp;</P><P>Thanks</P> Wed, 20 Oct 2021 17:56:33 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-broken-insured-phone/m-p/1092085#M291026 ngunter 2021-10-20T17:56:33Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-broken-insured-phone/m-p/1092106#M291027 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1181999">@ngunter</a>&nbsp; it’ll be the full damage cost if you trade in a broken device this has nothing to do with your insurance or the costs you pay for that insurance.&nbsp;<BR /><BR /></P> <P>&nbsp;</P> Wed, 20 Oct 2021 19:45:12 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-broken-insured-phone/m-p/1092106#M291027 Chris_B 2021-10-20T19:45:12Z