https://community.ee.co.uk/t5/Archived-Posts/Crossover/m-p/1088493#M290737 <P>Can you explain why I wasn’t told there would be a charge (crossover) while upgrading to a new handset. If I knew there would be I would have gone somewhere else, like I said I would.<BR />There should be a law against the way you treat your customers.. it’s not nice and it’s not fair!</P> Fri, 08 Oct 2021 09:34:38 GMT Mark_j98 2021-10-08T09:34:38Z https://community.ee.co.uk/t5/Archived-Posts/Crossover/m-p/1088493#M290737 <P>Can you explain why I wasn’t told there would be a charge (crossover) while upgrading to a new handset. If I knew there would be I would have gone somewhere else, like I said I would.<BR />There should be a law against the way you treat your customers.. it’s not nice and it’s not fair!</P> Fri, 08 Oct 2021 09:34:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Crossover/m-p/1088493#M290737 Mark_j98 2021-10-08T09:34:38Z https://community.ee.co.uk/t5/Archived-Posts/Crossover/m-p/1088542#M290738 <P>What do you mean by a crossover charge?</P> Fri, 08 Oct 2021 11:37:19 GMT https://community.ee.co.uk/t5/Archived-Posts/Crossover/m-p/1088542#M290738 XRaySpeX 2021-10-08T11:37:19Z