topic THEY SAID TO CALL THEM BUT NO ANSWER in Archived Posts

THEY SAID TO CALL THEM BUT NO ANSWER

delrioz — Sat, 02 Oct 2021 15:34:30 GMT

Ive started one contract and I received one email saying to call one number. So I called three times and im 2 hours and half waiting for they answer my call. The problem is I paid upfront already so what else do I need? To be fair, I dont even know If Ill keep this contract; If the support is terrible now imagine after few weeks, months...for god sake help me give me answer or my money back please I dont want that much

Re: THEY SAID TO CALL THEM BUT NO ANSWER

Leanne_T — Sun, 03 Oct 2021 07:00:04 GMT

Hi there @delrioz

Thanks for coming to the community.

I'm very sorry we have no account access on the community, if you've had an email asking to call you would need to speak to the team.

You can call us on 0800 956 6000 and our sales team will help you with the order.

Thanks.

Leanne.